GDPR Compliance

SalesTrackLive

Legal Compliance

GDPR Compliance

We are fully compliant with the General Data Protection Regulation (GDPR) and committed to protecting your privacy rights.

Last updated: October 2025

Our GDPR Commitment

SalesTrackLive is fully compliant with the General Data Protection Regulation (GDPR). We implement appropriate technical and organizational measures to protect your personal data and respect your privacy rights.

Your Data Protection Rights

Right to Access

Users can request access to their personal data

  • View all personal data we hold about you
  • Download your data in a portable format
  • Access data processing purposes and legal basis
  • Information about data retention periods
Right to Rectification

Users can correct inaccurate personal data

  • Update personal information in your profile
  • Correct any errors in your account data
  • Modify contact details and preferences
  • Ensure data accuracy and completeness
Right to Erasure

Users can request deletion of their personal data

  • Delete your account and associated data
  • Remove personal information from our systems
  • Data deletion within 30 days of request
  • Confirmation of data removal process
Right to Data Portability

Users can export their data in a structured format

  • Export your data in JSON or CSV format
  • Transfer data to another service provider
  • Receive data in a machine-readable format
  • Complete data export within 30 days
Data Processing Purposes

We process your personal data for the following legitimate purposes:

  • Account management and authentication
  • GPS location tracking for field sales operations
  • Order processing and transaction records
  • Customer support and communication
  • Service improvement and analytics
  • Legal compliance and regulatory requirements
Data Retention Periods

We retain your personal data only for as long as necessary:

  • Account data: Retained while account is active
  • Transaction records: 7 years for tax compliance
  • Location data: 90 days for operational purposes
  • Support communications: 3 years for service improvement
  • Analytics data: 2 years in aggregated form
  • Inactive accounts: Deleted after 2 years of inactivity
Contact Our Data Protection Officer

For any GDPR-related inquiries or to exercise your data protection rights:

Email: privacy@salestracklive.com

Subject Line: "GDPR Request - [Your Right]"

Response Time: We respond to all GDPR requests within 30 days

Verification: We may need to verify your identity before processing requests

Exercise Your GDPR Rights

Contact us to access, correct, or delete your personal data.